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Privacy and Security

At Biodermoil, we believe that your online shopping experience should be convenient, pleasant, and most of all, secure. When browsing our online store, you can rest assured that the security of your information is of the utmost importance to us, and as such we provide the highest level of secure payment processing available today. we provide every assurance that your credit card information will be transmitted in a secure environment solely for the purpose of your transaction

Credit card protection

All credit card transactions conducted are secure and use 256-bit SSL encryption. As a result, only our banking partner has access to your transaction-related personal and confidential data. The credit card information is sent depends on your payment choice to Shopify or Paypal's servers, where the information is parsed into a format that the bank gateway understands, and then sent to the bank via the Internet. Once the bank receives this information, it is passed through the banking network. Biodermoil's account is credited, the consumer's credit card account is debited, and an authorization is sent back to Shopify or PayPal's servers. At this point, a receipt is generated and sent to the consumer's web browser and an email order notification is sent to the merchant. This all takes place in less than 30 seconds. Any personal information collected during your visit is used only with your prior knowledge and consent.

Personal information

When using our web site, you may be asked to voluntarily share personal information such as your name, email address, postal address, and telephone number. Your credit card information is not stored on our servers. We use this information to complete your transaction and to apply for access to certain special features and functions of the website. If you choose not to provide the requested personal information, you will not be able to use certain features of the website nor will you be able to conduct transactions through the website. With any of the services on our website, we may also use your personal information to contact and correspond with you and to respond to your inquiries. With your consent, we may send you, from time to time, email or other communications regarding goods or services we believe will interest you, for example to:

Fulfill requests for products, services or information

Provide customer service care

Run contests or promotions

Offer new products and services

Measure and improve the effectiveness of our website or our marketing endeavours

Tailor our online or in-store offerings to your preferences

Note: It is your responsibility to ensure your personal information is accurate. You can do so by updating your profile on the My Account page.

Third parties

Biodermoil does not share its users’ information with other companies. When we use trusted third parties to act on our behalf — to perform such functions as fulfilling orders, delivering packages, processing credit card payments, or providing customer service — contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

More information

If you have any questions, concerns, or complaints about the Security and Confidentiality Policy, please write to us at the address below:

Biodermoil Cosmétiques

1036 Av 53E Pointe-Aux-Trembles QC H1A 2T9

You can also send us an email at info@biodermoilcanada.com or call us at: 514-800-9208